GolfBuddy Knowledgebase

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  • Battery Will Not Charge • Please check to make sure all the prongs on the charging cradle are upright. If not

    • Please make sure you inserted the unit correctly into the charging cradle and have the charging prongs correctly aligned onto the charging terminals on the back of the unit. You may have to shift the unit up and down to align correctly.

    • Please clean the charging terminals on the back side of the unit using a Q-tip with a dab of rubbing alcohol.

    • If you are still experiencing issues : Service Request Registration
  • Battery Will Not Last • If the unit does not last near 2 rounds of golf, please make sure you are charging the unit for about 4 hours before use.

    • If you are charging through the USB port on the computer, try charging directly through a wall charger for 4 hours.

    • If it has been approximately 2 years since its first use, the battery may need to be replaced.

    • If you are still experiencing issues : Service Request Registration