GolfBuddy Knowledgebase

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  • How to Perform an Emergency Reboot •To perform an emergency reboot: Press and hold the power button for 8 seconds.
  • How to Set Time
    • The time will automatically set after your unit successfully acquires satellite connection. However, you may need to update the hours based on your time zone.

    • To set the clock manually, press and hold the lower right button, the numbers flashing is your time zone and the numbers below that is the time. Press the up or down arrows on the right until you see the correct time. Once the time is correct press the lower left button 4 times to get back to the main screen.

    • Daylight Savings Time can be applied by pressing the upper right button (arrow/ball icon with upward arrow) or the lower right button (pen/paper icon with downward arrow) in the Time Setting Menu.

    • To change the 12/24 Hour Time Format, press the upper right button (arrow/ball icon with upward arrow) or the lower right button (pen/paper icon with downward arrow) in the Time Setting Menu.
  • Broken Wristband • If you are still experiencing issues : Service Request Registration
  • How to access GPS tracking
  • Technical Support If you are experiencing technical difficulties with the following:
    • Yardage
    • Satellite
    • Freezing

    Please perform a firmware update on your unit through using GB manager.
    If that does not fix the issue, attempt the following steps to perform an emergency reboot:

    [ Perform an emergency reboot ]
    - Press and hold the Power button for about 8 seconds to restart the device.

    If you are still experiencing technical difficulties after attempting a firmware update and an emergency reboot, please contact our Customer Service team.

    [ How to set the time manually ]
    - The time will set automatically after WT4 successfully connects to the satellite.
    - To set the clock manually, press and hold the lower right button, the numbers flashing is your time zone the numbers below that is the time. Press the up or down arrows on the right until you see the correct time. Once the time is correct press the lower left button 4 times to get back to the main screen.
  • How to Locate Serial Number • On Unit
    - Flip the unit over.
    - Serial number is located on the back of unit.

    • Settings
    - Turn on the unit.
    - Hold down OK middle button.
    - Use down arrow button to navigate to Settings icon.
    - Press middle button OK - S/N will display at bottom of screen.

    • Outside of box
    - Turn box around and serial number will be on back of box.

    • Through GolfBuddy Manager
    - Connect unit with USB cable to computer
    - From left side tabs, select "Profile"
    - S/N will be displayed on bottom of screen
  • How to Change Holes
    • From play mode, select the Hole icon by pressing and holding the OK button. Navigate by using the up and down arrow buttons, then press the OK button to select the desired hole. Then press the OK button twice to exit and return to the play screen.
  • How to Measure Shot
    • From play mode, please press and hold the up arrow button to start measuring your shot distance. Then press the arrow up button to view the measured distance.
  • How to Access Hazards
    • From play mode, press the down arrow button to view the hazards information, if available. Press the down button to scroll through the hazards. Press the up button to return to the play screen.
  • How to record scores