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  • Cannot Sync • Please verify you have a secure connection to and from the computer. Please check that the data cable is connected to the device from the wall.

    • Please verify that you have the correct version of the manager program installed. There are 2 types of manager programs - 1 is G3 Manager (shows as GolfBuddy World Course Manager on your desktop or G3Mac on a MAC), the other is GB Manager (shows as GB Manager on your desktop or GBMac on a MAC). The GB Manager pertains to the older models including the Tour, Pro and Plus. All other models are supported by the G3 Manager.

    • If you are still unable to sync, please try using a different USB port on the computer. Please try using a USB 2.0 port rather than a 3.0 port (SS labeled port)

    • If you are still unable to sync, please disable your security/firewall programs and try once more.

    • If you are still unable to sync, please confirm that the necessary drivers are installed. Drivers are available at the bottom of the download page.

    • If you are still unable to sync, please attempt to sync with another computer (preferable a PC).

    • If you are still experiencing issues : Service Request Registration