GolfBuddy Knowledgebase

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  • No Satellite Signal

    • Please note: You are unable to acquire satellite reception while indoors - please make sure you are outside or on the golf course.

    • While on the golf course make sure you have an unobstructed view of the sky. Please head to the tee box.

    • Initial satellite connection may take up to 15 minutes; please note that weather may affect the signal strength.

    • If you are still experiencing issues, please sync your unit to the GB Manager program and update the firmware and course database. For instructions on syncing with GB Manager, click link below: http://help.golfbuddyglobal.com/.

    • If you are still experiencing issues, please reboot the device. To perform an emergency reboot:Press the Ok button on the lower left side along with the Up and Down buttons on the right side simultaneously to restart the system.

    • If you are still experiencing issues : Service Request Registration 

  • Moisture On Screen • If you are still experiencing issues : Service Request Registration