GolfBuddy Knowledgebase

Filter by
  • Battery Does Not Last • If the unit does not last near 2 rounds of golf, please make sure you are charging the unit for about 4 hours before use.

    • If you are charging through the USB port on the computer, try charging directly through a wall port charger for 4 hours.

    • If it has been approximately 2 years since its first use, the battery may need to be replaced.

    • If you are still experiencing issues : Service Request Registration
  • Battery Will Not Charge • Please check to make sure the data cable and wall charger are inserted all the way.

    • Try using another USB cable (this type of cable is widely used in the electronics industry) or in a different outlet.

    • If a battery image with an "X" or lightning bolt is shown while the unit is connected, please perform an emergency reboot.

    • To perform an emergency reboot:
    Please press and hold the 2 touch points (either the top left and bottom right, or the top right and bottom left) below for 10 seconds.

    • If you are still experiencing issues : Service Request Registration